- Report: #1515813
Complaint Review: Wells Fargo Bank - San Francisco California
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Author Confirmed
Why?
Wells Fargo Bank
1 Montgomery St, 2nd Floor San Francisco, 94014 California, United States
Phone:
800-869-3557
Web:
www.wellsfargo.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Wells Fargo Bank Stole $318 from a $300 cash deposit San Francisco California
I deposited $300 cash in the Esplanade (Oxnard, CA) ATM on 2/3. Midway through the count the machine failed and asked me how much I deposited. I typed in $300. The next day, they deducted $159 from my deposit stating the check I deposited appeared like it would not be paid, so they put a hold on it. I did not deposit a check ... just 15-$20 bills.
I filed a claim which they said would take 14 days to resolve. In the meantime, they took another $159 from my account today. So I deposited $318 and they stole #318 from me. I have spent nearly 7 hours on the phone with them with no resolution, and the phone system cut me off several times while I was on hold. And I was transferred from department to department.
It seems that no one has the ability to solve the problem. And they don't care about their customers.
