- Report: #1523948
Complaint Review: Web.com - Internet
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Author Not Confirmed
Why?
Web.com
Internet, United States
Phone:
866-227-1474
Web:
www.web.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Web.com Kind of Pathetic, too bad, I wasted a lot of time and they lost business Internet
I wanted to create a lot of web sites cause I had a lot of ideas, and needed some rather inexpensive, solutions. Thats always the problem isnt it, you get what you pay for. Anyway, When setting up sites, you incur different service costs displayed from them and as you enable them, they show up in renewal center, but without prices. Web.com asks for a credit card number of course, but you cant tell how much charges are coming in near future to give opportunity to cancel. Luckily I used a prepaid debit card to limit my exposure. I wont do business with anyone in future without using this practice. So now they are sending me emailas about failure to renew, and I would like to renew, but need prices, in an easy way. If I call them, they indicate they will send prices, but why not display them up front? They lost out on a lot of business from me, by being deceptive. One time, early on, I kind of liked their setup cause I had a template web site setup and running in about 10 minutes. Some of the services now dispalyed in renewal center seem to be duplicates or not attached to anything I did, very non transparent.
