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  • Report:  #1521901

Complaint Review: Walmart + membership - Bentonville Arkansas

Reported By:
Jennifer - University Place, Washington, United States
Submitted:
Updated:

Walmart + membership
702 SW 8th St, Bentonville, 72712 Arkansas, United States
Phone:
800-925-6278
Web:
https://www.walmart.com
Tell us has your experience with this business or person been good? What's this?

Today 10/16/2022. I was on the walmart app looking into the membership for delivery. I decided it was too expensive for me today so I backed out and proceeded to order my groceries for pick up like I always do. A couple hours later I looked at my bank account and saw a charge of $107. My first thought it was the groceries but soon realized it was for the membership I was only looking at. I was very frustrated because I have very little money left and needed to pay my bills on Monday 10/17/2022. I chated online first, they were very weird, saying things like 'Your membership' and 'We hate to lose you as a member ' They finally gave my refund but said it would take 5-10 business days. I canceled my groceries and my refund was immediate. They gave me a number for immediate release of funds. I called and was met with refusal to give me my refund immediately. I was obviously upset, but they implied I was in wrong, and saying they didn't imply that,(they did, longer story) I can't pay all my bills because walmart stole my money and refused to release the refund immediately. They refund immediately all the time. They are scammers and I will no longer be buying my groceries with them any longer. I recently signed up with a lawsuit sdlaw.com for unauthorized chargers from walmart. I guess we are not alone. I'll also be reporting this to the BBB. Be aware, I've been ordering groceries with them since it's started and never had any difficulties till today.



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