- Report: #1521452
Complaint Review: The Vitamin Shoppe - Secaucus NJ
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Author Not Confirmed
Why?
The Vitamin Shoppe
300 Harmon Meadow Blvd Fl 5 Secaucus, 07094-3642 NJ, United States
Web:
300 Harmon Meadow Blvd Fl 5, Secaucus, NJ 07094-3642
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The Vitamin Shoppe In 2020 I canceled my subscription to a product at the Vitamin Shoppe, they continued to charge my account for this product. Very disappointed is to say the least and I warn other consumers to be sure that you're checking your monthly bank statement because this may be a pattern. Secaucus NJ
In 2020 I canceled my subscription to a product at the Vitamin Shoppe. But since that time The Vitamin Shoppe has continued to charge my account for this product. It was something which I did not take notice to my account because I frequent the store and it wasn't a large amount.
It wasn't until calling their corporate office that I was able to stop the monthly charge. The "customer care" person told me how sorry they were and didn't know how this happen but could only refund me for the last 2-months and the rest I would need to "take it up" with my banking institution.
Very disappointed is to say the least and I warn other consumers to be care with the Vitamin Shoppe and to be sure that you're checking your monthly bank statement because this may be a pattern.
