- Report: #1486216
Complaint Review: VirtualShield -
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VirtualShield
United States
Web:
virtualshield.com
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VirtualShield I was charged an annual fee when I was shown just the monthly
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I'm almost too embarrassed to write this, but I was foolish enough to believe that I could get VPN protection for myself and family for 3.99 or 5.99 a month.
Before the end of the free trial, I was charged $57.20. Thank God there wasn't enough in the account at the time. However, Virtualshield has made two additional attempts to take this amount from my account.
I tried to contact someone with no success to ask why this was happening before the trial is up and why the full year when I was made to believe it was monthly.
I tried to cancel the subscription via the virtualshield site and I'm still not 100% sure if the cancellation went through, but without missing a beat another attempt to withdraw the annual fee from my bank account.
I don't know what else to do to stop this. I'm so happy to have found you guys. Maybe you can help me.
