- Report: #1515826
Complaint Review: Virtual Shield -
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Author Confirmed
Why?
Virtual Shield
United States
Web:
Virtualshield.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Virtual Shield They keep taking money after I cancelled my account
I have emailed them numerous times to cancel my account. I do not use it, I no longer have the app, I have emailed them at LEAST 5 times and they have taken money from me TWICE since I said to cancel my account. They claim they have "received a ticket" to "look into my request" then ignore me (and take more money without my consent) when I tell them Netflix, Disney+ and other such services don't pull this crap.
Ya cancel yer Netflix; its cancelled, no more money taken. This is a nightmare. I'm on disability; I can't afford to keep paying for services I cancelled and do not use.
