Verizon Communications, Inc. Offered promotions (X Box X Series and $200 gift card) in exchange for signing up for 5g home internet. Failed to provide the promotions despite repeated phone calls to customer service and hours on the phone. Promised that promotions would be delivered to my home on a particular day but they never arrived. When I called to inquire about the delivery, Verizon claimed to have no record of the phone call. Each time I call customer service I have to start all over again. I have called more than 6 times. I have gotten nothing but lies and false representations. This company is nothing but a fraud.