- Report: #1494564
Complaint Review: United States Postal Service - Dallas TX
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Author Confirmed
Why?
United States Postal Service
9130 Markville DR Dallas, 75243 TX, United States
Phone:
9726908991
Web:
www.usps.com
Categories:
Business Rating:
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United States Postal Service USPS, US Postal Service My Package Never Arrived and they returned to sender Dallas TX
I Ordered some oils from this company and the apartment number was not on the box. However, My name is inside my Mailbox which has my apartment number on it. The Mailman could have put a note in my box and then returned to the post office with my box and held it longer expecting that I wouldn't check right away due to COVID-19. However, they left no notice and they just returned the package to the sender without any communication to me.
This disaster could have been avoided if the mailman would have put just the smallest amount of effort into locating the apartment number. The only acceptable fix for this is to get the new order and deliver to my door and apologize for the mistake and assure me that measures are in place to prevent this. And they should refund the sender for the original postage fee.
2 Updates & Rebuttals
Cameron
Dallas,Texas,
United States
Disaster it is.
#2Author of original report
Tue, April 28, 2020
The company did reship the package. But it is this reason that I hate USPS. I only will use it if I have no other choice. (Like mailing to a PO Box) or if I am ordering a product from a company that will only ship USPS. USPS is a Disaster. And they want us to use them to cast our votes for the next president? No Thank You. That is worth risking going in person.
Robert
Irvine,California,
United States
Disaster? Oh..please
#3Consumer Comment
Tue, April 28, 2020
Your issue isn't with the USPS it is with the company that shipped the items and did NOT put your apartment number on the package.
The only acceptable fix for this is to get the new order and deliver to my door and apologize for the mistake and assure me that measures are in place to prevent this.
- I know you are probably suffering from some "Cabin Fever" and in your mind have likely promoted yourself to Royalty. But expecting anyone to come and personally apologize is not realistic. Especially when they were not the ones who made the mistake. I guess you expect them to bow down to you and perhaps accept 20 lashings from you as well?
Now, the measure to prevent this in the future is really simple. Make sure that the company puts your apartment number on the package.
By the way, I would talk to your landlord. As there are real risks with having your name on your mailbox, the least of which is possible Identity Theft.
