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  • Report:  #476657

Complaint Review: UBid - Chicago Illinois

Reported By:
- Monterey, California,
Submitted:
Updated:

UBid
8725 W Higgins Rd - 9th Floor, Chicago, 60631 Illinois, U.S.A.
Phone:
866-winubid
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a terrible experience with uBid shipping costs. I ordered 6 small identical gems. The price was good. They arrived about a week later in one small envelope. But I was charges $113.50 for shipping and handling!

I complained to uBid but they were unsympathetic. So beware, just because you are ordering identical items from the same seller, you will be charged almost $19 or so every time they drop a small item into an envelope with your other small items. (Remind me not to buy peas from uBid)

While it is "reasonable" to assume you will be charged for only one shipping, you will actually be charged separate shipping for each item, meaning in reality, you are being charge much much more for an item than you think. In my case, about 300% higher than the item was actually sold for during the bid.

So don't be reasonable - beware!

Tom

Monterey, California

U.S.A.


1 Updates & Rebuttals

Tom

Monterey,
California,
U.S.A.
UPDATE: uBid Shipping Ripoff

#2Author of original report

Thu, August 06, 2009

Today, uBid offered me a full refund and even sent a UPS pre-paid label to attach to the return package. I must conclude they are much more interested in return business than is their merchant partner (DRA). Kudos to the uBid Customer Relations Department.

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