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  • Report:  #1487540

Complaint Review: Trusii Hydrogen Water - Davie, Florida

Reported By:
CAKM - Vallejo, CA, United States
Submitted:
Updated:

Trusii Hydrogen Water
12555 orange drive. Bldg #4041 Davie,, 33330 Florida, United States
Phone:
800 565 1220
Web:
trusii.com
Tell us has your experience with this business or person been good? What's this?

I am here reporting a Ponzi scheme, and this is my story: The company Trusii is based out of Florida and is focused on products for hydrogen rich water, considered in the scientific literature to be a potent antioxidant and antiinflammatory. Given that I have some pretty serious health issues and severe chronic lower back pain, I started using their tablets.

I strongly believe the science supports the use of hydrogen rich water.    Approximately one year ago, Trusii contacted me and offered me to participate as a research study participant (NEVER intended to be a marketing program).

They would send me one of their hydrogen water generating water coolers (approx $9K) at essentially no cost to me- this is how it would work: I would be approved for a loan covering the cost of the machine upfront; then in exchange for some pretty basic monthly requirements, I would be compensated on a monthly basis an amount equivalent to the loan's monthly payments.

I agreed, and United Consumer Financial Services provided the loan.    The first few months were uneventful, and things transpired as promised. However, by March 2019 a number of irregularities started happening: the March check bounced, the payments were late. When inquired, they said I hadn't met all my monthly responsibilities.

When I rebutted with proof that I had, they promised they would reinstate the account and provide all late payments (which has still not happened). In the midst of this, I found out about hundreds of other people who were going through the exact same situation as me: the machine is not being serviced, nobody responds, payments are late, messages are inconsistent, the responsibilities required have been changed.

Trusii keeps giving excuses to explain the delay, but I've come to find that everybody is being given the same (fake) explanation.    To make matters worse, they then started THREATENING me with added costs and collections if I didn't leave favorable reviews for them. They increased the requirements, the increased the expectations.

They never paid me, they never answer emails or inquiries, and they have continued to harass me.    I am at a loss, my loan still has $6k outstanding balance, and this has taken an enormous amount of time, effort, hardship, and emotional drain.  I've contacted United Consumer, but they have told me they will not interfere.

I filed complaints with the BBB, the FBI, and the offices of the attorney general in California (where I live) and in Florida (where the company is located). Trusii has threatened anybody who speaks up against the company. 



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