Complaint Review: Tiger Direct TigerDirect.Com TigerDirect.ca CompUSA.Com Systemax - Internet Internet

First, let me say Ashley, that this is "Tiger's" policy of "holding the merchandise for up to thirty days" it is called by them, a "hold for quote". 

Second it sounds as if you are a good employee of Tiger's and just need a bit more experience.

Also, as far as not all the story being told, I guess that could be true, but since I listed all of my recolection, it was up to Tiger to tell there side with the Tiger name signed to it.  However, instead of corporate responding on the site, we got to hear the inside story from an "long time employee" that just reenforced my information and showed the same foundation.

Last Ashley, nothing changed untill I disclosed the fact that this would be government funds due to my disability which has left me confined for 13 years. 

The best to you, but I think you put your toes into some  .....

Rodger

Hey Symbol,

You are not as smart as you think you are.  Your info is not as secure as you think it is, what makes you think Tiger can't find out who you are.  I know who you are, because you sent a letter almost exactly as you written it on this forum to my wife.

You never know who you reach to on a public forum.  Get your unemployment records ready, you'll soon be out of a job, because I will defininately report you, and I dare you to come after me.  I, unlike you, do not hide.

In defense of http://www.tigerdirect.com/ I have never had a complaint with them.  I have 2 personal computers, and 6 business associated computers, along with one laptop.  I have dealt with this company since 1997, and never had one complaint.  I have received things in error, or not ordered, and they have been quick to respond, and fix the situation at hand regardless of the error.

You guys are complaining, because you failed to read, or are just not knowledgeable on computer specs.  I have read these complaints, and most of them are pilot error.  That means you.  From what I have seen Tiger Direct has addressed your complaints with diligence, and courteously.

The Better Business Bureau http://www.bbb.org/ rates this company as an A+, and I tend to agree.  So get your facts correct, as most of you have been addressed by Tiger Direct on this forum, and got embarrassed enough not to make any further complaints.

Stop bad mouthing a very reputable company like this.  I you have a real complaint, then file it with the BBB, and not here.  You will get better results, and immediate action will be taken, unlike here.  This is just a complaint station, and very few matters are resolved legally here.

As an employee of Tiger Direct I have to tell you to stop purchasing from us/Tiger Direct.  Most people fall in the so called cheap price trap but really most of our merchandise is negotiated in ways you would not dream of.  There are vendors that don't even get paid, hell we sometimes don't get paid what we earned.  The young lady that responded is a clear example of some of the ruthless employees that for one reason or another think they are a special part of some imaginary team.  I have been with them for some time now - I will only say a couple of years - and I must tell you that the re-furbished business started here, I have sold magazine subscriptions that were supposed to be free for a month and after 30 days you as a customer could call the company and cancel if you were not satisfied. Well that company never picked up that line and so credit cards were charged and many people just give up that charge and take the loss.  Now don't get me wrong, i'm not mad at Tiger Direct or anything hell, I'm only here for the money, as long as I play the game and behave so that I don;t attract too much attention from the coaches here I will be fine.  I wouldn't buy crap from here or the store in Dadeland though.  I really wish you well, don't waste your time trying to get any respect or responses from the upper management, bekieve me when I tell you - THEY DON'T CARE, This is Tiger Direct.  Read up on them, there is negative crap all over the net, it is all true for the most part.

Good Luck trying to trace this Tiger!  HAHAHAHAHAHHAHAHA

" This price protection policy only applies to regularly advertised products and doesn't apply to limited time sales, instant savings offers, instant or mail-in rebates, private offers, auctions, open box items, limited quantity and close out items or other promotions or offers and may not be used in conjunction with other discounts. Due to fluctuations in the industry, CPUs, Memory, and products or bundles containing a CPU or Memory (ex. Desktop and laptop computers) are not included in our price protection policy. Prices on CPU and Memory are subject to frequent change and we cannot offer price protection on these items and products containing these items in the event prices rise or fall. "

If your order contained any of these items, they will not guarantee that the price will not change from day to day. Additionally, you are asking them to hold merchandise for 30 days before shipping? A lot can happen to prices in 30 days.

I seriously doubt there is any sort of discrimination based on disability here. they are a business and want your money, why would they want to discriminate against government money?

I believe there is more to this story you are not telling us. Your order sounds highly irregular.