- Report: #1514556
Complaint Review: Tickets-Center - Lewes Delaware
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Tickets-Center
16192 Coastal Highway Lewes, 19958 Delaware, United States
Phone:
8448538125
Web:
https://tickets-center.com/
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Tickets-Center.com Possibly affiliated with Vivid Seats.com Took my money and did not provide the ballet tickets for services rendered Lewes Delaware
Report Attachments
Buyers guarantee to deliver tickets prior to
Email chain w/ customer care
Buyers guarantee
I ordered tickets for a ballet through Tickets-Center.com on 12/4/2021 and the show was scheduled for 12/19/2021. I never received tickets to the event. I contacted the Tickets-Center customer care dept on 12/15,12/16,12/17,12/18 and 12/19 and was told that I would see the tickets the day of the event which was 12/19. I never saw tickets and I was also contacting the venue box office directly who was informing me that they did not have an order for me on their end from Tickets-Center.
The day of the event on 12/19 I was on the phone with Ticjkets-Center.com 2 hours prior and the representative on the phone was telling me that there was a "glitch" (with no other info) and that they were trying to figure it out yet my event I paid for was less than 2 hours away. She also continued to told me to hold while they looked into my account and then hung up on me!
Tickets-Center buyers guarantee states that you will receive your tickets prior to your event which I did not. Nor are they willing to issue a refund without now opening an investigation against what they did wrong. I have disputted the charge and filed complaints with the CA consumer division as well as the DE consumer division and the BBB. Steer clear since they will take your money and not deliver the goods!
