- Report: #1526364
Complaint Review: TextNow - Waterloo Ontario
Reported By:
Howard -
los angeles, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TextNow
420 Wes Graham Way Waterloo, N2L 0J6 Ontario, Canada
Phone:
(226) 476-1578
Web:
http://www.textnow.com
Categories:
Business Rating:
(3)
Tell us has your experience with this business or person been good?
TextNow I Hate This Racist, Discriminatory TextNow Company! They are Huge Liars and are Racist and Discriminatory! Waterloo Ontario
They have purposely and deliberately Removed My Account and Phone Number for No Legitimate Reason back on Sunday, May 14th, 2023 and when You contact their s**t Customer Service Department, they will Always Send You A Form Letter Falsely Telling You That You Violated Their Terms Of Service!
However, they Never Show You Exactly What You May Have Done Wrong because they are Liars and They Just Want To Encourage You To Make The Same Mistake, Over And Over Again Until You Give Up On Using Them!
That Is What Happened To Me!
You Will Never Speak To Anyone In Their Beyond Low Class, Customer Service Department because they are Not Here To Help You!
Their Customer Service Department Will Never Reverse A Closed and/or Disabled Account Once It Is Closed!
They are Only Here To Allow You To Make Repeated Mistakes Without Ever Knowing What Your Mistakes Are!
Whoever Heard Of That Crap Before?
If I Go Speeding On The Freeway and Get Stopped By The Cops, the Cop Will Tell Me How Much I Have Gone Over The Limit which is Complete Honesty in which TextNow is Lacking Drastically!
They have Removed My Account And Phone Numbers About 4-5 Times By Now and I have had More Than Enough With Their Games!
Mr. Derek Ting, Chief Executive Officer ([email protected]) runs the company, however, he is scared of ME and Never Responds To My Messages!
What A Loser!
He does Not Care About His Customers At All And Is A Racist and a Dishonest Liar and Very Discriminatory!
Enclosed, in the attachments, please find a copy of the latest Fake Form Letter Coming From TextNow Customer Service Department Offering Me 0.00 Help For Your Reference And Further Review. Thank You.
Thank you.
Sincerely yours,
Howard Paul Shore
Angry, Upset And Pissed Off Ex-Customer Of TextNow
/HPS
Enclosures: Please See The Attachments For A Copy Of Their Latest Fake Form Letter Coming From The TextNow Customer Service Department Offering Me 0.00 Help For Your Reference And Further Review. Thank You.
PS: Moving Forward: I Will Never Use TextNow Ever Again, Nor Recommend Them To Anyone!
2 Updates & Rebuttals
coast
United StatesNo Validation
#2Consumer Comment
Mon, May 29, 2023
You did not respond with any details to substantiate your claim of racism and discrimination.
Perhaps your claim is not valid. Thank you for clarifying.
coast
United StatesQuestion
#3Consumer Comment
Tue, May 16, 2023
Specifically, what is it about their actions that insinuates racism and discrimination?
