I ordered 60 bare root plants. They came "dormant" in late fall. None of them were alive in the spring in spite of us doing what they required. When I told them they said we had to notify them within 24 hours if they were dead for them to guarantee them.
How could we do that when we needed to wait 6 months to find out if they were dead or not. They cost us over $250. An absolute rip off.