- Report: #1489935
Complaint Review: SYNCHRONY BANK - Orlando Florida
Reported By:
Jenelle -
Los Angeles, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
SYNCHRONY BANK
P.O. Box 960061 Orlando, 32896-0061 Florida, United States
Phone:
866-893-7864
Web:
https://consumercenter.mysynchrony.com/consumercenter/homeaction.do?strutsToken=tokenValue&tokenValu
Categories:
Business Rating:
(0)
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SYNCHRONY BANK Overcharged me on Automatic payments. Did not honor 2 promotional interest free charges (Blamed retailer for not entering promotional codes) Orlando Florida
Report Attachments
1) I was overcharged by Synchrony Bank via automatic payments.
The monthly automatic payment amounts varied from
$135 paid 7/2/2019
to
$185 paid 1/2/2020
When I asked to speak w/Supervisor NONE was available. Their customer service number keeps you waiting for over one hour.
Tried to resolve via chat.
To add insult to injury only chat w/Robot NOT A LIVE CHAT Supervisor.
2) Synchrony Bank would not honor the 4 Total promotional interest free charges.
Only would honor 2 promotional interest free charges...putting the burden on me to
secure the vender USES THE PROPER Promotional codes when entered into billing system.
3) interest rate on my balance is 24.99%
PLUS
3.25% interest rate!
***No supervisor to help me untangle this mess Synchrony made in their $favor.
