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  • Report:  #632398

Complaint Review: swipebids.com - Internet

Reported By:
Wendy - Boise, Idaho, United States of America
Submitted:
Updated:

swipebids.com
Internet, United States of America
Phone:
Web:
www.swipebids.com
Categories:
Tell us has your experience with this business or person been good? What's this?

   I was on the internet looking at auction sites and remembered seeing a particular one on a commercial on television, swipebid.com.  I looked it up and decided to check farther into what they had to offer for products.  Swipebid.com requires you to register with the company prior to being able to see what products they have to offer, so I registered my information as well as my credit/debit card information, (which was required to proceed), this information was for bidding purposes only.  When I hit enter, then and only then did it show that my account had been charged $159.00 joining fee.

   There wasn't anything that indicated my account would be charged any amount of monies unless I bid on an item and won.  I immedietly called the number listed on the site to have the money refunded back to my account, I was not aware that there would be a joining fee of $159.00 and I was not looking to bid on anything.  I was just checking different sites to see what they had to offer. Swipebid.com has refused to refund any of the monies they have stolen from my account.

   I am researching this so called internet company and have found hundreds of complaints reguarding this website.



1 Updates & Rebuttals

SwipeBids

USA
Swipebids

#2UPDATE Employee

Tue, August 31, 2010

My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have regarding a refund. You may contact me personally at [email protected], please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.

The registration page where your credit card information is inputted into our system, has 4 locations where we notify customers of our $159 Membership fee. Provided in the link below, you will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php


We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php

We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.

http://www.swipebids.com/world_vision_charity.php

If you have any other questions or concerns please do not hesitate to contact me personally at [email protected]

Regards,

Jennifer
Head of Customer Service

Our Winners: http://www.swipebids.com/all_past_winning_auction.php

Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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Good Afternoon Wendy,

My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have regarding a refund. You may contact me personally at [email protected], please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.

The registration page where your credit card information is inputted into our system, has 4 locations where we notify customers of our $159 Membership fee. Provided in the link below, you will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php


We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php

We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.

http://www.swipebids.com/world_vision_charity.php

If you have any other questions or concerns please do not hesitate to contact me personally at [email protected]

Regards,

Jennifer
Head of Customer Service

Our Winners: http://www.swipebids.com/all_past_winning_auction.php

Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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