- Report: #1500854
Complaint Review: Suddenlink - Nationwide
Reported By:
unhappy with Suddenlink -
United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Suddenlink
Nationwide, United States
Web:
www.suddenlink.com
Categories:
Business Rating:
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Suddenlink Altice Mobile Never got service to repair my phone from Suddenlink Nationwide
My telephone line died in mid September. I contacted Suddenlink and was told a technician would call me back. That didn't happen so I called the next day and scheduled a service call for later in the week at 8am. At 8:30 I called them but they said it was 8a-11a. I called again 3 times over the next 5 hours and was told each time he'd be there "within the hour".
He never showed up and when I went online I saw that they'd rescheduled the service for a week later without notifying me. I then filed a BBB complaint. The corporate rep got back to me in 2 days but since then he's scheduled 2 more service calls where no one showed up or bothered to call me. It's going on 3 weeks without a land line and no end in sight.
