- Report: #1512136
Complaint Review: Stamps.com - NE
Reported By:
Anonymous -
McCook, Nebraska , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stamps.com
NE, United States
Web:
stamps.com
Categories:
Business Rating:
(0)
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Stamps.com Automatically signed me up for monthly service NE
I was trying to order stamped envelopes and got into the wrong website - should have been US postal service - but I was directed to Stamps.com.
Set up an account - then realized I was in the wrong website. Exited out.
Got credit card statement and saw that I was billed $17.99 - for a monthly service - - but you don't get anything for the monthly service fee. Researched my emails - saw that I had signed up for a free trial period of 4 weeks - this is a rip-off. No where was I informed that I would be billed monthly for a service I don't want or use.
Had to wait on hold for 15 plus minutes and talk to a rep - explained problem. Waiting for return of money - and cancellation of service.
