- Report: #1315590
Complaint Review: Spirit Airlines - Nationwide
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Author Not Confirmed
Why?
Spirit Airlines
Nationwide, USA
Phone:
1-877-261-3523
Web:
customer [email protected]
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Spirit Airlines my flight left EARLY-there were 5 of us stopping in Houston. Nationwide
My flight was scheduled to leave at 7:50 am for Houston- I, along with about 5 other passengers,were at the desk at approximately 7:30 am to check in.
We were told that our flight had already left. The desk person said they had made an announcement that the flight was leaving early-not one of our group heard it!!
I have been trying to get a refund since early May-no deal-I paid $256.60 for my flight which includes my $75 baggage fee. I emailed Chuck at the airline asking for a refund. After weeks of "I'm sorry you had to wait" they offered me a full ticket which I refused-I simply want my MONEY!
I mean, I do NOT want to fly with them again!!
