- Report: #1215385
Complaint Review: spirit airlines/great funds/shoppers advantage - Nationwide
Reported By:
reneec -
Springfield , Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
spirit airlines/great funds/shoppers advantage
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
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spirit airlines/great fun/TLG shoppers SCAM!!!!! Nationwide
Couple of months ago i bought 2 airline tickets on Spirit Airlines on cheapoair & after my purchase o was promoted to to click on a link on the spirit website where i would receive a $50 rebate on my plane tickets. I was contacted by Great Fun where the representative told me to that i would receive & email & also something in the mail with my rebate information and all i had to do was pay $1 for the first month & $16.99 monthly after that to continue their TLG shoppers service. However i was given the option to cancel the service free of charge before the promotional period was up. After i got off the phone i waited for HOURSS to receive this email & NOTHING never came. I called them back & told them i had not received my rebate information via email and the customer service rep told me it might take 24hrs to come. Next day STILL NOTHING!! I waited & received NO MAIL OR EMAIL FROM THEM!! I called back day after that before the promotional period was up & canceled the service. At least THATS WHAT THEY SAID "SERVICE CANCELLED". Turns out they charged my credit card $16.99 in December which went unoticed by ne until the charged another $16.99 on my card in March screwing up my card which i then realized. I called them & they proceeded to tell me that i never canceled the service!!! Asking me for a cancelation # from MONTHS AGO!! I ask them to take the charge off my card & they said the couldn't do that so i told them i was going to have my bank file a claim against them which the guy then offered to refund my 16.99 for march. I cant believe SPIRIT AIRLINES could be letting this kind of stuff take place. They already SUCK now they're upholding scams. Smh.
