Flight from FLL to LGA. Return flight was cancelled because of an issue with the plane. They CHARGED me to rebook to the next day and gave nothing for the extra hotel expenses for that night.
The next day the SAME thing happened. I was forced to get another ticket on another airline to get home 2 days late and 2 hotel stays more ($500). This spirit error cost me more than $750 extra. I , jokingly, asked them if I could have a free drink if i ever flew with them again and their response was that they 'did not feel they owed me any refund or reward'
This airline is a joke. Never again!