- Report: #1517074
Complaint Review: Spectrum -
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Author Confirmed
Why?
Spectrum
United States
Web:
https://www.spectrum.net/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Spectrum Charter Internet Extorsion.Unprofessional greedy business
First off they suck you into a cheap deal then year after year they continue to add another 10 bucks to your bill...instead of giving loyal customers who have been with them and paid them i better deal they commit extorsion. On top of this Spectrum wouldnt refund or credit money they owed me for misleading services.. redirected me to 6 different workers to finally tell me I can not get my money back for services I was promised and never received.
They charge you 20 extra bucks a month to supposedly get much higher speed up to 400mbps instead I had no change. It stayed at 200 for 2 months 205 at the highest never nay higher. The internet waway..they do it because for some of us there was no other option they take advantage of it. Who ever owns this business is a greedy scum bag. Extorsion is sneaky.
Do not support this business if you can control it and if you have to have it get the lowest rate because it makes no difference your getting ripped off. Any business that continues to increase your price year after year and not what you agreed to even if there is vague information in the fine printof promotional discount they will charge you whenever they want how much they want. Its a scam.
Big con dishonest company. Ignorance!s just as slow exactly the same and I asked to cancel and get my money back and they were incompetent and rude. There job is to provide honest services and not rip people off. There job is to keep customers not lose them for something that was their fault and inaccurate.
All they had to do was respectfully credit the money I spent for a service I did not receive instead they chose to be ignorant and unprofessional. I guess they do not care about keeping customers/ Big con company that has no respect and intelligence. They will lose many customers very soon.
