- Report: #1478776
Complaint Review: SPECTRUM TVVOICE & INTERNET// SPECTRUM MOBILE - LIBERTY NY
Reported By:
MARILYN -
Livingston Manor, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SPECTRUM TVVOICE & INTERNET// SPECTRUM MOBILE
COUNTRY ROAD 52 LIBERTY, 12754 NY, United States
Phone:
18008922253
Web:
SPECTRUM.NET TWC.COM
Categories:
Business Rating:
(0)
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SPECTRUM TV,VOICE & INTERNET// SPECTRUM MOBILE TIME WARNER CABLE Spectrum overcharged me $30 and don't deliver quality service for cable, phone and internet LIBERTY NY
Spectrum TV,Voice and Internet promised $20 discount on monthly bill to customers buying Spectrum Mobile phone and they lied. They without reason or notification increased my monthly service by $30 for the same crap plus I have daily interruptions. ($142 to $172)
Reading all the reviews online about them, I have realized they lie to thousands of customers as well. Additionally for the Spectrum Mobile I was charged $58 for monthly mobile service, $12 for insurance, $179 for the mobile plus the sim memory card $12 totalling $261.
The cell phone didn't work property and I returned it to get it fix it and send it back but thye cancelled my service and kept my phone plus didn't return the money. I contacted them and they refused to give me the $261 but, not unless I contacted NY attorney general Leticia James and they were ordered to return my the money.
Spectrum is a fraud and scam because the service is not reliable, I have daily interruptions on the cable and internet. I f you have a problem with them contact the attorney general in your state and they will fix all your problems.
