- Report: #1496099
Complaint Review: Six Flags - San Antonio TX
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Author Not Confirmed
Why?
Six Flags
17000 W IH 10 San Antonio, 78257 TX, United States
Phone:
(210) 697-5050
Web:
www.sixflags.com
Categories:
Business Rating:
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Six Flags Fiesta Texas Six Flags Closed from Covid yet no refund! San Antonio TX
We have a family of 7 and had purchased 7 season pass tickets prior to Covid-19. If it was known that we would have to wear masks and/or face shields in the heat of Texas in order to enter the park over the summer we in no way would have purchased them. Not to mention the park being closed.
They refuse to offer refunds because they claim they will open and extend the days to use the season passes but you still have to wear face masks or a shield. Not to mention how many days are cut short because School will start up again.
We have Asthma and respitory issues that would keep us from being able to wear masks or faceshields while visiting the park - not to mention the incredible danger involved in wearing a face shield while on a roller-coaster! Imagine that flying off the person in front of you and smacking you in the face - that can cause some real damage.
Forcing to wear a face mask in that kind of heat can also cause very dangerous conditions. So, apparently, Six Flags would rather face a lawsuit and risk bodily harm than just refund the tickets.
It's really a shame that this even needs disputed. It is very obvious that the right thing to do is offer a full refund. Because of failing to do this, they will also lose our business for all future seasons. Way to think it through Six Flags, way to think it through.
