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  • Report:  #1500175

Complaint Review: Shenzhen Gusong InfoTech Ltd - Gusong Shenzhen

Reported By:
Marc - Towen Mountain, QLD, Australia
Submitted:
Updated:

Shenzhen Gusong InfoTech Ltd
Gusong, Shenzhen, China
Web:
https://www.hktdc.com/manufacturers-suppliers/Shenzhen-Zhongguang-Infotech-Technology-Development-Co
Categories:
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I see someone else has fallen foul of Shenzhen Gusong InfoTech Ltd.

Yes, I also followed a Facebook ad. Silly me! The ad offered a 3/8 drive battery ratchet for around $32US, delivered. Payment via PayPal seemed safe. Item described as a "ELECTRIC WRENCH 3/8" CORDLESS RATCHET" with full tracking and shipping insurance. After several weeks, I received a 4" adjustable spanner/wrench (a "shifter" as they are called in Australia) and one that could be purchased for $2 at the local bargain shop.

After placing the order, I felt a little suspicious so I emailed the seller asking that they confirm I was receiving a battery ratchet. They responded with the old "many happy customers, etc" so I replied to that email asking that they confirm what I was receiving or cancel the order. I've never heard from them again. I have opened a PayPal dispute.

This is the second time I have been ripped off in as many weeks via Facebook ads. At least the other one is communicating with me and I may get a refund. Bottom line: if it looks too good to be true, even with PayPal payment, forget it!



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1 Updates & Rebuttals

Marc

Towen Mountain,
Queensland,
Australia
PayPal to the rescue

#2Author of original report

Tue, December 22, 2020

I'm hapy to report that PayPal has refunded my money. Lesson learnt: never respond to those 'bargains' that pop up on your Facebook feed!

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