- Report: #1510995
Complaint Review: seamossisland.com - Merrillville Indiana
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Author Not Confirmed
Why?
seamossisland.com
5915 Mckinley Street Merrillville, 46410 Indiana, United States
Web:
www.seamossisland.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
seamossisland.com I order sea moss from them and they sent me something that resembles hay. I reached out to them to get my money back. They refused to give me a refund! Even though they sent me a fake products. I tried to do an online review on their site, but they don’t allow reviews. Merrillville Indiana
I order sea weed for them and they sent me something that resembles hay. I reached out to them to get my money back. They refused to give me a refund! Even though they sent me a fake products. I tried to do an online review on their site, but they don’t allow reviews.
2 Updates & Rebuttals
Bre
Bellevue,Washington,
United States
Sea moss island is a fraud
#2Consumer Comment
Sun, May 08, 2022
I ordered 2 jars never received them, they never reply to emails you send them but sent an email canceling my order and to refund a whole month later but a whole another month later I still never got my refund. Save yourself the pain and don’t waste your money, they will keep it and not send you your order.
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Sea Moss Island
West Lafayette,Indiana,
United States
We Sell Real Wildcrafted Sea Moss from St. Lucia
#3REBUTTAL Owner of company
Mon, November 22, 2021
This claim is fraudulent. We only sell real sea moss that's imported weekly from St. Lucia. St. Lucia sea moss is the best quality sea moss in the world. We have posted proof of our imports on our Instagram page @seamossisland. We take pride in providing only the best sea moss to people worldwide. We also take pride in providing great customer service. We understand and know the risk of people consuming fake sea moss and we will never sell fake sea moss to our customers. We have thousands of customers and wholesale buyers who shop with us regularly because of the great quality of our sea moss.
If this person is a real customer they can contact us and we will work with them to get a full refund as our goal is to make sure every customer is pleased with their purchase from us. We are convinced that this claim is fraudulent and probably one of our competitors as we have not received any complaints from customers about the quality of our sea moss.
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