- Report: #1526096
Complaint Review: scribd - San Francisco CA
-
Author Not Confirmed
Why?
scribd
460 Bryant Street, #100 San Francisco, 94107-2594 CA, United States
Phone:
(415) 896-9890
Web:
N/A
Categories:
Business Rating:
(1)
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scribd scribd.com Quoted subscription price not honored San Francisco CA
Report Attachments
In January of 2023, I contacted Scribd to ask the amount of my next year's annual subscription. A support representative assured me that my coming rate would be $47.99. Soon after, however, my bank account was charged a price more than double that rate. Many messages were exchanged through their support ticket system. They said they could not allow me access at the lower quoted rate. When I asked for phone and mailing address information for the company, they cancelled my subscription entirely. I have a screenshot of the quoted price from a scribd customer support person.
