- Report: #1507801
Complaint Review: Schumacher auto west palm beach - West Palm Beach Florida
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Schumacher auto west palm beach
3001 OKEECHOBEE BOULEVARD | WEST PALM BEACH, FL West Palm Beach, 33409 Florida, United States
Phone:
(561) 656-5099
Web:
https://www.vwofwestpalmbeach.com
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Schumacher auto west palm beach Schumacher VW west Palm Beach Florida Schumacher auto sale Forced extended warranty scam West Palm Beach Florida
Report Attachments
On April 19, 2021, I negotiated a purchase price of $15,000 and an “out the door” price of $18,011.91 for a used Toyota Camry at Schumaker VW
The next day on April 20, my son went to Schumaker to complete the purchase. Apparently, the finance officer wrote the sales contract based on the advertised price of $15,999 despite my agreement in writing of $15,000 plus fees. All paperwork was on a computer and my son's signature was electronically captured by the finance officer and then applied to all documents without his consent or knowledge of the altered purchase price. Tacked onto the “out the door” purchase price was an extended warranty of $2,387, without my son's consent. This is outright fraud a well-known car dealer called "Forced extended warranty scam"
I demand a full refund of $4300.73 (18011.91 - 22512.64 = 4300.73) to the finance bank which is the difference between the purchase order price on April 19 and the out-the-door price Rakan allegedly signed for on April 20.
2) Stop the practice of the use of electronic signatures by applying it to all documents without disclosing it to the consumer.
2 Updates & Rebuttals
Flint
Rolla,Afghanistan
Learn to read
#2Consumer Suggestion
Tue, May 11, 2021
Your "purchase order" document shows the price as 15,000 plus a 995.00 "dealer fee" (bullsh*t charge). The actual contract is consistent with that. Next time, maybe you should try reading the paperwork before signing it.
coast
United StatesNot Allegedly
#3Consumer Comment
Sat, May 08, 2021
Nothing in your report supports your claim, "Forced extended warranty scam" unless you forgot to tell us that your son's safety was threatened. Did the seller make such a threat or produce a weapon?
"my agreement in writing of $15,000 plus fees"
Was that a signed sales agreement or was it a written quote?
If it was a quote then your son agreed to change the terms. If it was a signed sales agreement then you may have a valid complaint. Perhaps I overlooked it but I don't see the seller's signature on your posted document.
"my son's signature was electronically captured by the finance officer and then applied to all documents without his consent or knowledge of the altered purchase price"
That makes you culpable because you failed to teach him to always read before signing. He could have easily insisted on signing only a printed agreement. Unless of course you have a valid claim that he was forced to sign the agreement. A seller will agree to print out the documents to preserve a sale.
His signature was his consent.
"Rakan allegedly signed"
What do you mean by, allegedly signed? You already told us that he did indeed sign the agreement.
