- Report: #1520788
Complaint Review: Reverb - KAYSVILLE UT
Reported By:
Mary Keith -
Kaysville, UT, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Reverb
925 E. 300 S. KAYSVILLE, 84037 UT, United States
Phone:
8012000267
Web:
https://reverb.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Reverb.com Received a new guitar advertised as a vintage guitar. Was unable to get refund through seller. Customer service is unresponsive. KAYSVILLE UT
I bought a (supposedly) vintage circa 1962 classical guitar. I had it appraised by an expert and he said it was a new guitar. Tried to contact the seller for a refund within the specified time period and received no response.
Tried to chat with an agent on Reverb for assistance but have only been successful in chatting with a bot. They keep messaging that we are waiting on a live agent but the live agent never gets online.
