- Report: #1502582
Complaint Review: Retro Fitness East Windsor - East Windsor NJ
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Author Confirmed
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Retro Fitness East Windsor
440 US-130 East Windsor, 08520 NJ, United States
Web:
https://retrofitness.com/location/eastwindsornj/
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Retro Fitness East Windsor Retro Ripped off by Retro Fitness East Windsor East Windsor NJ
A negligent personal trainer pushed me into running when I was clearly out of shape and told them so, aggravating a bone spur and tearing a meniscus. In March, the gym closed because of COVID, but the pain continued. After 26 sessions of physical therapy, X-Rays and two MRIs, the osteopathic surgeon says I likely have permanent knee damage. I never had a single knee problem before walking into Retro. My fault for not leaving sooner - agreed, but I'm not the professional here.
Then, in September 2020, they started billing me again even though I was my account was on medical hold. No phone call, no e-mail, no text - just a resumption of billing. Why are gyms so sleazy?
This post is not an outlet for anger or frustration - my letters to Retro Corporate, BBB and the Dept. of Consumer Affairs will be *that* outlet. I am sending out a warning: caveat emptor. When you join one of these gyms, be very careful because it seems like their mode of operations is to screw you.
