Complaint Review: RD Training Systems LLC - Laguna Beach CA

I attended a pitch session of RD Training Systems, LLC on September 13, 2023 at the Pacific Southwest Association of Realtors. At the end of the session the presenter/founder Mr. Richard Kurtz offered his system to the attendees. The training should include the 2 days live session, extensive training and educational materials and services, such as social media presence and many more. The cost of training was announced as $11,995 with a discount to participants of the pitch coming to $8,995.

Mr. Kurtz repeated a few times during the class that we could get a full refund within 90 days. I decided to start the program but could not pay 9k at once and asked for extended payments. Mr. Kurtz gladly approved, and I paid $3,000 using my husband's credit card. I signed the tuition agreement on 09/13/2023 in a hurry and was not able to read all materials or ask all questions.

 I submitted all paperwork to the company, but never attended a live training or received any e-mails with educational materials. In a week after I paid, my father's health condition worsened (he's 97 and suffers from Parkinson disease). I will have to help him physically and financially much more than before.

I sent an email to Mr.  Kurtz on 09/21/2023 (8 days after the payment was made, not 90) stating that I would like to cancel the program because I cannot attend any kind of training live or online because of my personal circumstances and would like my $3,000 to be refunded. Mr Kurtz refused to refund and offered to me either attend online or sell my place to someone else.

RD Training Systems, LLC did not train me in any way, never provided any proprietary information or materials to me. Mr. Kurtz said publicly during his pitch session that they are offering a full refund.

I received a call with no caller ID from a woman who did not give her name, but said she’s working for the RD Training Systems, LLC, who repeatedly told me that they are not going to refund my money, that they have an agreement signed by me and already spent money on preparation of the training in December. This lady also told me that I received a yellow copy of the agreement that I signed, but it wasn’t provided to me after signing, and I received it for the first time when I asked for the refund and received a letter from Mr. Kurtz. Mr. Kurtz was in a rush; he flashed this form in front of me asking me to sign. There was no credit card information. I gave it to him over the phone the next day. Obviously, I have not received a copy and have not seen that it said no refunds. I won’t sign it if I only saw it. The women who called me was very rude, yelled at me, constantly interrupted me and said at the end of our conversation that they won’t return my money. This woman also told me that the company only exists for 3 years, the brochure that Mr. Kurtz brought to the class states that they are founded since 1984. Mr. Kurtz said during his class that they are providing live training for 2 days, giving leads, doing websites and presence in different social media, and a lot of templates that would help with future work. (I wanted the social media and website updates more than other). However, the woman who called said that the only thing they are doing is this 2 days class. They are misleading people with every word.

I read several bad reviews of this company describing a similar situation with other agents.