- Report: #608456
Complaint Review: PURRFECT AUTO SERVICE - Pasadena California
-
Author Confirmed
Why?
PURRFECT AUTO SERVICE
2048 E. Colorado Blvd Pasadena, California, United States of America
Phone:
Web:
www.purrfectauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PURRFECT AUTO SERVICE sold me rear brakes-Unneccessary repairs Pasadena, California
Respected sir/madam,
I recently took my car for just a regular oil change to Purrfect (P.U.R.R.F.E.C.T) Auto Service, 2048 E. Colorado Blvd, Pasadena, California. They have been advertising by sending coupons in mail for an oil change for just 10 or so dollars. But thats where the catch is, or a sthey say when it sounds too good to be true probably it is too good to be true because no one else does it for less than $20. Thats how Purrfect auto lure you into their trap. Anway, just a few weeks before that I had gotten my car checked by a well known auto store and they said everything is fine. They took my car and even before the oil change this employee com to me and says that you need to change your transmission fluid. I said well I had it done it less than a year ago and its OK for almost 30, 000 miles. Feeling that I'm not falling into his trap, he took me to my car and show me that my brake line is leaking. I was surprised because if my brake line was leaking from before I would have been dead by than plus I never spotted any oil leak from my car on my garage floor.
I smelled ssomething fishy but because I was afraid for my life with a leaking brake line I agreed to fix it for another $60. Then he tells me well my rear brake pads are also almost worn off and if I dont get them them fixed within the next few days its going to severly damage my car and also cause an accident. Knowing that I was not free for another 2 weeks becuase of my job to take my car to another mechanic I agreed to have my rear brake pads chnage for another $200. I had changed my all 4 brake pads or whatever you call em an year ago and I drive my car less than 8, 000 miles a year. I knew I was getting ripped off because I know quite a bit about cars myself but couldn't help it as it was a matter of brakes you know. At the end of the day I spent more than $260, when I was only planning to change my oil for $10. Later I took my car to another mechanic who said my front brake pads were not even 75% worn off yet. (As I said I had changed them less than a year ago, all 4, so if front ones were only 75% worn off, which are used more, how come the rear ones wore off so fast). Plus, the rate for two wheels brake pad change is less than 100 dollars at most mechanic shops, while purrfect charged me $200. To all you innocnet and unsuspecting people, PURRFECT auto store is a rip off.
I smelled ssomething fishy but because I was afraid for my life with a leaking brake line I agreed to fix it for another $60. Then he tells me well my rear brake pads are also almost worn off and if I dont get them them fixed within the next few days its going to severly damage my car and also cause an accident. Knowing that I was not free for another 2 weeks becuase of my job to take my car to another mechanic I agreed to have my rear brake pads chnage for another $200. I had changed my all 4 brake pads or whatever you call em an year ago and I drive my car less than 8, 000 miles a year. I knew I was getting ripped off because I know quite a bit about cars myself but couldn't help it as it was a matter of brakes you know. At the end of the day I spent more than $260, when I was only planning to change my oil for $10. Later I took my car to another mechanic who said my front brake pads were not even 75% worn off yet. (As I said I had changed them less than a year ago, all 4, so if front ones were only 75% worn off, which are used more, how come the rear ones wore off so fast). Plus, the rate for two wheels brake pad change is less than 100 dollars at most mechanic shops, while purrfect charged me $200. To all you innocnet and unsuspecting people, PURRFECT auto store is a rip off.
