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  • Report:  #1509759

Complaint Review: PURA VIDA BRACELETS - La Jolla California

Reported By:
JD - Las Vegas, Nevada, United States
Submitted:
Updated:

PURA VIDA BRACELETS
7979 Ivanhoe Ave., Suite 400 La Jolla, 92037 California, United States
Web:
www.puravidabracelets.com
Tell us has your experience with this business or person been good? What's this?

 Although I was at-first happy to contribute 5% of my purchase price to "MENTAL HEALTH AWARENESS" (in any country) by purchasing 2 packs with each pack containing 3 separate bracelets for $64.00, 

I am deeply sorry that I was lured by slick marketing photos and promises to help fund worthy causes.

I was surprisingly shocked by the low quality and poor condition of the MHA bracelet packs delivered to me - bracelets actually looked USED:

The FIRST child-sized, sea-foam colored bracelet consists of a single braid with 3 white plastic beads in shape of quartz crystals bookended with a tiny metallic plastic bead. The bracelet itself is inexplicably dirty, darkened especially around the main knot and each end knots.  It appears the plastic (or wax?) covering the string at the main knot has melted or tightened so hard it cannot be expanded for wear without destruction of the bracelet.  

The SECOND child-sized bracelet consists of 3 light blue, 3 white and 3 sea-foam colored dirty strings that are not braided but simply 2 single plastic or wax-covered strings that are twisted together as 'rope.'  Again the dirty main knot is melted/tightened together and unusable for wear.

The THIRD child-sized bracelet consists of nine white 2-string 'ropes' with a single, tiny metallic plastic bead adorning each, and again, the ridiculously-knotted bracelet cannot be expanded for wear. 

The second MHA pack is just slightly less dirty-looking but nothing you would slip onto your wrists!   

I was charged a mystery Nevada county tax (?) on top of Nevada state tax. 

MENTAL HEALTH AWARENESS appears to be interchangeable with MENTAL HEALTH AMERICA at Pura Vida so who knows who is getting 5% donations.  

The entire transaction has delivered a blow to my faith in good people; a bad taste in both mouth and wallet, and a definite “UGH” to my psyche. 

I firmly stand in unity with workers from El Salvador and India where these products were made— but I will forever denounce greed of ex-pat founders of Costa Rica who do business out of La Jolla, Calif.— Shameful people who will not avoid karma!  Never will I recommend Pura Vida for any reason.



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