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  • Report:  #1514707

Complaint Review: Professional Coin Grading Service / Collectors Universe - Newport Beach CA

Reported By:
David - Hawaii, United States
Submitted:
Updated:

Professional Coin Grading Service / Collectors Universe
PO Box 9458 Newport Beach, 92658 CA, United States
Phone:
1-800-447-8848
Web:
https://www.pcgs.com
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I found a coin with a dime on one side and a penny on the other side and sent it to PCGS/Collectors Universe for grading and recieved counterfeit coin that was not my original coin from the company. I took pictures of my original coin and sent them to Heritage Auction for assistance of a sale because they had sold a similiar coin for thousands of dollars.

I sent PCGS proof of my images of my original coin and they since has referred me to their lawyer. I was not aware that the company was victimizing consumers until I read their reports and learned of other victims after researching the company. The company victimized coin collectors who do not reside in the state of California and has a clause that legal action can only be brought against them in the California Superior Courts. I do not reside in the state of California, but in Hawaii.

They victimize coin collectors based on the raw value of the coin declare value, although the company is fully aware of the value the coin becomes after it is certified. Complaints filed with the Attorney General Office and Better Business Office was and advised to take legal action. I have a legal complaint drafted from a legal assistance, and hope that a class action suit can be filed as well. I have lost interest in collecting coins, and will never submit another coin to PCGS who parent company is Collectors Universe again.



Ripoffreport Report Image

I hope this report helps someone here, because it is true that the company is ripping off coin collectors. I found my coin in a coin roll from a bank, and have sent them affidavits and pictures. The company has lied, and tries to make the consumer appear to be unintelligent or not a coin expert. Consumers would be arrested if they produced counterfeit coins, however this coin grading company continues to replaced original coins with counterfeit coins. I am a veteran and trusted the grading company. I have all the proof and documents, if someone is willing to assist me in filing legal action against PCGS/Collectors Universe. 



1 Updates & Rebuttals

David

Hawaii,
United States
Proof of Original Coin Submitted to PCGS/Collectors Universe

#2Author of original report

Thu, December 30, 2021

I have proof of my original coin submitted.

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