- Report: #1512639
Complaint Review: Priceline.com -
Reported By:
Linda -
east liverpool, OH, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Priceline.com
United States
Phone:
8007742354
Web:
priceline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline.com Made reservation for 10-17-2021 for cranberry PA they took my money then sent email with totally different location for washington Pa. I called ASAP I was told that they pick 3 hotels and decide on which one to book??
When I called to complain all I got was sorry you will have to cancel that reservation and reschedule for where I wanted to be which is Cranberry PA. They keep the money and if the hotel feels like it they might refund full price of half. I dont understand how they can book a room where ever they want then make the consumer to be the idiot. L just wanted to transfer the reservation where I had originally book?
2 Updates & Rebuttals
Linda
east liverpool,United States
I understand
#2Author of original report
Sun, October 10, 2021
It was my granddaughter who booked it and I was up set I had just fought with booking.com which took 3 months to receive my refund. I explained to her got to Cranberry pa and find a hotel and do not ever use this 3rd party bookings. It only took me one time not to use any of them again.
Irv
Florida,United States
Maybe You Can Enlighten Me?
#3Consumer Comment
Sat, October 09, 2021
I don’t understand what possesses you people to use these STUPID third party reservation places to do something YOU can do YOURSELF! All you need to do is search for a hotel and CALL THEM! That’s the way it always was done until these third party slime balls came along! They look for ANY excuse to not refund your money, AS YOU HAVE SEEN! They cater to the inexperienced traveler! Don’t EVER use any of them again!
