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  • Report:  #1268756

Complaint Review: Priceline.com - Norwalk, Connecticut

Reported By:
View216 - OTTAWA, Ontario, Canada
Submitted:
Updated:

Priceline.com
800 Connecticut Ave Norwalk,, 06854 Connecticut, USA
Phone:
1-800-774-2354
Web:
www.priceline.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I booked a hotel room this moring for my two days Totonto trip this weekend, and I was very sure that there was a free cancellation policy and I choosed.  After I received the comfirmation email, I find it is all in US Dollar, and then I just want to cancelled it. 

I got the cancellation email, and then  realized that I was charged one night stay of the reservation. I chat with the customer service to see if they can keep my reservation back, they told me no.

And I try to find why I was charged with the cancellation, following are what they told me." you book a hotel on Nov 18, 2015 for a two night stay, you need to cancel it on Nov 17, 2015 before noon in order to have no extra charge for your reservation." 

How do I do that? Can anyone tell me how can you make a cancellation before you even make a reservation?

PRICELINE.COM, IS A TOTAL RIPOFF, CHEATING BUSINESS. 



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