I booked a hotel room this moring for my two days Totonto trip this weekend, and I was very sure that there was a free cancellation policy and I choosed. After I received the comfirmation email, I find it is all in US Dollar, and then I just want to cancelled it.
I got the cancellation email, and then realized that I was charged one night stay of the reservation. I chat with the customer service to see if they can keep my reservation back, they told me no.
And I try to find why I was charged with the cancellation, following are what they told me." you book a hotel on Nov 18, 2015 for a two night stay, you need to cancel it on Nov 17, 2015 before noon in order to have no extra charge for your reservation."
How do I do that? Can anyone tell me how can you make a cancellation before you even make a reservation?
PRICELINE.COM, IS A TOTAL RIPOFF, CHEATING BUSINESS.