• Report:  #1525630

Complaint Review: Precious Metal Refining Services Inc. - Barrington Illionois

Reported By:
Daniel - Vancouver, Washington, United States

Precious Metal Refining Services Inc.
1531 South Grove Ave. Suite 104 Barrington, 60010 Illionois, United States
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So I noticed a bad review on this refinery but I had not noticed the Better Busniess reviews unfortunately and the same thing happened to us.  The thing is I contacted them, showed the representative "Rob" some platinum nuggets by way of texted pictures. 

So he without prompting picked a nice one of 13.6 ounce well crystalized metallic native platinum.   So then two a week goes by and we get several call from a strange number which we don't answer.  Then I find a package from another person in another town adressed to Wisconsin and it was marked as dropped by fed-ex and a "bio-hazard". 

So according to the gal in the better business review they sold her information and then laid some bizzare package scam on her just like us.  So the two weeks goes by and I assumed they would contact me when they could. But I was wrong no one did, so I called Rep Rob and he said he was "just going to call" me.  So I ask him the status of the fire assay and my item. 

He then answers that the item contained no precious metals and that it was just a blob but that they had assayed it twice so I said ok just send it back.  So then he acted like he was in a hurry to hang up so I asked him if he was going to ship it out and he said monday as it was Friday. So as of this report 4/10/2023 I am today going to call Rob and ask for a tracking number and if they attempt to steal that nugget it happens to belong to an elderly lady. 

I am not happy with the way they treated us or the fraudulent activities they engage in. I really do not understand how they get away with such things but they seem to be doing very well for themselves while committing so much fraud against low income and elderly people. https://www.bbb.org/us/il/barrington/profile/environmental-organizations/precious-metal-refining-inc-0654-88019141

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