- Report: #1518881
Complaint Review: Planet Fitness - Portland Oregon
-
Author Not Confirmed
Why?
Planet Fitness
1640 NE 122nd Portland, 97220 Oregon, United States
Phone:
503 254 4000
Web:
www.planetfitness.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Planet Fitness Charged hidden fees and WE ASKED ABOUT THEM - they still charged us Portland Oregon
This place is a SCAM and I am reporting them to the Better Business Bureau and Department of Consumer Affairs. I SPECIFICALLY asked them when I was helping my teenager sign up (15) if there were any hidden fees or annual fees. The young man helping me said NO.
My daughter then was surprised that her checking account was overdrawn and they charged her an "annual fee" without telling her. I ASKED THEM if there was an annual fee or any other fees besides the $20 per month and he said NO. When I spoke with Armando - the manager - he used my past membership to tell me I "should have known there was an annual fee because I was a member.
I QUIT this gym because they did not inform me of the fee and it overdrafted my account. So....when my daughter wanted to join I was VERY hesitant. I ASKED another person about fees even when the boy helping us said there wasn't.
I was "assured" there was no other fee than the $20 per month. SCAMMMMMMMMM. They charged us a fee and her account is overdrawn. DO NOT USE PLANET FITNESS!!!!!!!
