- Report: #1340262
Complaint Review: pep boys -
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pep boys
USA
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pep boys Too high an estimate Austelll Georgia
After my long term mechanic closed his business, I had been thinking of what company to use when we needed repairs.
So when my starter went out, I took it to Pep Boys-which was less than 2 mile from home, for a repair. I also wanted them to fix my air conditioner.
I was quoted over $800 for the starter and 700 for the AC. I went online to check the price of a starter and thought I would be getting ripped off if I agreed to the repairs.
I then called back and told the service guy to hold off on any repair. They charged me a diagnositc fee for both the starter and AC. These proces were discussed in advance: I did not mind that as that was the price I paid to realize that Pep Boys would not be my next repair shop.
Another repair shop fixed both the starter and AC for about $818. I found a repair home with them.
I was very disappointed in Pep Boys.
