- Report: #1313540
Complaint Review: Pep Boys - Kissimmee Florida
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Pep Boys
302 W Vine Street Kissimmee, 34741 Florida, USA
Web:
Www.pepboys.com
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Pep Boys Store 310 Lied to me Kissimmee Florida
I am writing about an experience I just had at the store located at: 302 W. Vine Street Kissimmee, Florida 34741 I had my car serviced there for an oil change and a tire patch. When I went to the store two hours later to pick up the car. They first said they couldn't find the lug nut key. I Went outside opened the trunk and gave it to them as it was sitting there in plain sight, and which to me indicated that there was no effort to look for it at all. Because of the inconvenience employee told us they would fix it immediately at no cost.
They supposedly fixed the wheel and I left. Upon driving the tire sensor went off and I stopped the car to look at the tires and the same tire with the same screw in it was just moved to the other side so I wouldn't notice. They did nothing to fix it as they said. I wasn't looking to get anything for free as I am not one of those types of people but I don't like being lied too by company employees that represent a company I trusted. I called to explain the situation and employee would not give me the name of the technician who worked on my car. If this helps prevent this type of thing from happening to someone else it was worth writing.
