- Report: #1521318
Complaint Review: Onstar - Detroit Michigan
-
Author Confirmed
Why?
Onstar
400 Renaissance Center Detroit, 48243 Michigan, United States
Phone:
2485886050
Web:
www.onstar.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Onstar Onstar Commits Fraud Detroit Michigan
I had an Onstar roadside emergency package since my truck purchase in 2003. It was charged to my credit card every month. I used it successfully prior to June 2020 several times. Apparently, the service terms were changed on or about June 2020.
Onstar did not email, mail or call me regarding the change. Rather, they continued to take my money from my credit card. I was told weeks ago, that I do not have an active service plan, because they are all more expense than the $21.55 they were taking from me every month. No one at On-star had a clue as to what I had been paying for.
I was not allowed a refund or explanation. I was told "corporate" would call me back to talk about this issue. Never happened. Yet, On-star is still charging my credit card. I believe charging me for nothing is fraud based on US laws. They do NOT deserve even a one-star rating.
