- Report: #1530534
Complaint Review: Norton - Tempe AZ
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Author Confirmed
Why?
Norton
60 E Rio Salado Pkwy STE 1000 Tempe, 85281 AZ, United States
Phone:
844-488-4540
Web:
https://us.norton.com/
Categories:
Business Rating:
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Norton Norton LifeLock LifeLock Gen Digital Inc. Charged a lot more money than what they offered Tempe AZ
I received an email offer of $14.99 for Norton Deluxe on 1/1/24. On 1/3/24, I clicked on the offer on the email to purchase the software. The page showed $14.99+tax during purchase process, but my card was charged $106.04! I immediately called Norton, placed on hold for about 1/2 hour and finally got connected to a customer service agent. I don't what country their call center is located at, but the lady had very strong accent that I had difficulty understanding, and I had to repeat a lot. All I wanted was to cancel the subscription that they just over charged me and refund. It took a while on the phone to finally get it cancelled.
I never expected a fraudulent charge from the internet security company.
Fraud from internet security company....... unbelievable!!!!
1 Updates & Rebuttals
Jim
Again...What's the Big Deal???
#2Consumer Comment
Sun, January 07, 2024
Put it into contest with the card company!
