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  • Report:  #1485492

Complaint Review: New Clients Inc. - Mullica Hill New Jersey

Reported By:
Fidelis - Gaithersburg, MD, United States
Submitted:
Updated:

New Clients Inc.
124 Bridgeton Pike Mullica Hill, 08062 New Jersey, United States
Phone:
800-338-0778
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

NCI took $14,500 of our money wherein there is no valid contract. We attended the Plan I of NCI practice development. After the session their representative Todd and owner Bruce convinced us to enroll in the Plan II, we were hesitant because we did not have the funds at the time, we just recently started the practice.

They told us that we will only have to come up with 50% of the fee and they will finance the rest. We had applied for an SBA loan and was expecting the funds at the time. They demanded that we should give them a post dated check of $14,500 to keep our place. We signed their offer on October 12, 2015 and sent it with the check.

NCI attempted to cash the check almost immediately, and the check bounced because there was no sufficient funds in our bank account. Because we were having difficulty raising the required funds and also we could not implement the NCI Plan 2 program as constituted, we informed Todd and Bruce on October 23, 2015 that we are renouncing the offer.

NCI acknowledged our cancellation request in letter dated October 23, 2015. We thought everything has been resolved because we told them to destroy the document we signed and to not represent the check we gave them that bounced initially. To our shock and dismay NCI went ahead and withdrew $14,500 on November 12, 2015 from our bank account.

We just recently received the funds from SBA loan. We demanded the return of the funds from Mr Bruce Clark, we explained our predicament to him and Todd but they insisted that they will not return the funds, that we should do the program. Our attorney offered $2,500 as cancellation fee and they refused.

NCI kept our funds even though they did not perform any service whatsoever, they did not send us any materials, they did not send an instructor to us. Mr Bruce Clark and Todd did absolutely nothing to earn the money they took from our bank account.

To this day we are still paying back the SBA loan amount that he took from us. My partner was a religious person and he declined to take the matter to court, I wanted to but I could not do it on my own. This matter have created an enormous strain on our partnership, and financial hardship.

I would like BBB or anyone with knowledge of how we can recover this funds to help pay off the SBA loan.



1 Updates & Rebuttals

Jim

Beverly Hills,
United States
You Need To Go To Court

#2Consumer Comment

Wed, September 25, 2019

I would like BBB or anyone with knowledge of how we can recover this funds to help pay off the SBA loan.  Clearly, you are unaware the BBB has no authority to force anyone to return funds to anyone.  The BBB is a member-driven organization, whose members pay dues to keep the organization running.  Your only real option at this point is to go to court.  However, you have a problem with court, and it is in this statement:

We signed their offer on October 12, 2015 and sent it with the check.

How can you possibly claim you don't have a contract??  You clearly admit signing their offer and once you did that, you created a valid contract.  You really had no business signing any agreement like this without the funds needed to start this business venture, or your lawyer to review over the document.

My partner was a religious person and he declined to take the matter to court...  It is theological nonsense to decline suing someone for religious reasons.  If your partner uses religious reasons to avoid court, then your partner is an idiot - plain and simple.  Clearly you are need of another partner and the reason you are suffering stress here is that your partner is unwilling to do what is necessary to operate a successful business.

NCI kept our funds even though they did not perform any service whatsoever, they did not send us any materials, they did not send an instructor to us. Mr Bruce Clark and Todd did absolutely nothing to earn the money they took from our bank account.  Now you need to force them to provide the service for which you signed a contract for.  Stop arguing about trying to get your money back - that ship has sailed.  If this company can help you generate revenue, then you should utilize its services to pay back the SBA loan. 

If they won't provide you the service, then you can sue them for breach of contract.  They will either refund you, or provide the service.  Either way, court is in your future.

I would also seriously consider whether you should even be in business.  If you do not understand that signing an offer constitutes a contract, then you don't have the common sense the average person has when starting a business.  Sorry, but that's the simple truth.

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