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  • Report:  #1499890

Complaint Review: Namielle - Vernon CA, and China (address unknown)

Reported By:
Sandra - Simi Valley, CA, United States
Submitted:
Updated:

Namielle
Dept CA #20, 5215 S Boyle Ave Vernon, 90058-3907 CA, and China (address unknown), United States
Phone:
(408) 709 3692
Web:
https://www.namielle.com
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I returned a pair of sandals that were badly fitting and uncomfortable. They were unworn. I sent them in the original packaging and via UPS. They said their return policy was subject to their approval. I note that they have since changed their return policy -- it's much more detailed but still doesn't allow for poor fit!

I contacted them, prior to mailing back the sandals, and asked to return them. I didn't hear back. I mailed the sandals and they said because I didn't adhere to their return policy they wouldn't refund. Vernon CA, and China (address unknown).

I have a jpeg of the UPS receipt but was unable to upload it here.



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