- Report: #1261427
Complaint Review: Money Metals Exchange - Eagle Idaho
Reported By:
Senior Citizen -
Washington DC, Other, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Money Metals Exchange
Po box 2899 Eagle, 83616 Idaho, USA
Phone:
18008001865
Web:
www.moneymetals.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Money Metals Exchange moneymetals.com Bait & Switch Failure to deliver Eagle Idaho
Report Attachments
This company is a bait and switch Rip Off that robs credit cards and fails to deliver products on a timely basis.
I made purchases through their website, was charged on my credit card and did not receive my product. When I contacted them I was treated in the most unprofessional way I have ever been spoken to in my life. I am 76 years old.
Just as a word to the wise avoid this company like the plaque.
2 Updates & Rebuttals
valerie
New York,United States
Rebuttal for Money Metals
#2Consumer Comment
Sat, December 11, 2021
I have purchased from Money Metals on 6 different occasions and never had one single problem with them - not one. I am not related in any way to the company - just a customer.
Clint - Money Metals Exchange LLC
Eagle,Idaho,
USA
Anonymous Complaint - Appears to be Fraud
#3REBUTTAL Owner of company
Fri, November 20, 2015
This complaint appears fraudulent and likely created by an individual offering so-called "online reputation repair." Immediately after this complaint was posted anonymously at this website, an individual contacted our company to offer his "services" for a fee. We are investigating legal action against this shakedown artist. It's unfortunate that this website would allow itself to be used in such smears.
Our company was named #1 in the USA by a global ratings group because we are 100% transparent, deliver on our promises, and provide "white glove" service even to the most modest of customers. More about this recognition can be found here: https://www.moneymetals.com/news/2015/02/03/worldwide-ratings-organization-names-money-metals-exchange-dealer-of-the-year-in-us-000664
Meanwhile, we enjoy an A+ rating from the BBB, the highest rating possible. The reason the complaint above is on this website and NOT on our BBB report is because a customer has to be verified in order to post a valid complaint with BBB. If they cannot prove that they are a real customer, their complaint is removed.
