- Report: #1530582
Complaint Review: Mek Magnet - San Diego California
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Author Confirmed
Why?
Mek Magnet
San Diego, California, United States
Phone:
1-858-224-3288
Web:
https://www.mekmagnet.com/
Categories:
Business Rating:
(1)
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Mek Magnet Product does not meet the claims made while selling to consumers. Customer Service is worse than the product. San Diego California
Installed the adhesive panels on a 2023 Jeep Gladiator. Followed the instructions to the point and even went beyond by wearing rubber gloves and using alcohol numerous times to clean each vehicle panel prior to placing them.
Initially they looked good. After a few days, panels began peeling away at the edges. They were cleaned and vehicle was cleaned and reattached. Shortly after pieces begins coming loose while driving, flapping against the vehicle and damaging the paint. A few pieces flew off the vehicle, and others tore after coming loose and flapping in the wind.
Customer service is of no help. They denied any issue with the product and offered that I purchase more....lol. This is a very expensive product that I had great expectations for.
They claim it is easy to install and remove. It was decent to install, and it was so easy to remove, the product did it itself!
I can not recommend this to anyone. This is a huge waste of money and time. Customer service is not going to help you. They will simply blame you for the failure of their product.
For your own sake, don't waste your money or create the aggravation I did.
The product was used for a week, then removed, called customer service who didn't help but reiterated the same installation procedures. Used for another week. Then removed when they fell off again, then attempted to reuse them in December with the same poor quality results. I never said they were sun faded. I said they were brittle, cracking, tearing, and falling off the jeep. If your product was worth the money you ask for, you would stand behind it.
You say they are dirty...your product is being put on jeeps.....that get dirty. Your argument is they won't hold up to using them for the purpose you advertise?
At that point I contact you again for assistance....and you disregard anything I said, deny any claims, and blame me for it all.
