- Report: #1510572
Complaint Review: Medical Modalities - Concord North Carolina
Reported By:
Sandra -
Cullowhee, North Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Medical Modalities
P.O. Box 5330 Concord, 28027 North Carolina, United States
Phone:
800-849-2716
Web:
https://www.medicalmodalities.com/
Categories:
Business Rating:
(0)
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Medical Modalities Specialized wound care bed delivered to our home was infested with bedbugs Concord North Carolina
Report Attachments
Additional letter sent to Medical Modalities & BBB
My daughter spent 9 days & nights in the bed (2/27-3/7/2021) and experienced bites on her face and neck. Later, others in the household were also bitten.
A Terminix technician confirmed the presence of bedbugs in the bed.
We complained directly to the company, to the BBB, and to the NC Attorney General's office. In our complaint, we requested reimbursement for extermination costs ($2200.00).
Medical Modalities has refused to accept responsibility.
My daughter died on July 11, 2021.
