- Report: #1529000
Complaint Review: McGrath Volvo Cars of Fort Myers - Fort Myers Florida
Reported By:
Joseph -
Sarasota, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
McGrath Volvo Cars of Fort Myers
2600 Colonial Blvd Fort Myers, 33907 Florida, United States
Phone:
1 239-313-4400
Web:
https://www.mcgrathvolvocarsoffortmyers.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
McGrath Volvo Cars of Fort Myers Troy Hancock, general manager Beware mileage scam and vehicle damage lies Fort Myers Florida
BUYERS BEWARE. THIS DEALERSHIP IN MY OPINION WILL SCAM YOU IF THEY CAN GET AWAY WITH IT.
I located a vehicle at this dealership online and called and confirmed its availability and details. I drove an hour each way and when I showed up, the vehicle had 20% more miles (about a thousand miles) than it had been advertised to have.
Worse still, I verified three times with the dealership before driving there that the car had had no prior damage, but found out later that the vehicle had previously had substantial damage and a bad repaint job. I took delivery in the rain, so the several bad paint runs looked more like water and were not obvious until the vehicle dried the next day. There's no way the detailed department could have possibly missed these paint runs and there was even masking tape with paint on it on the vehicle. It's possible that the dealership themselves damage the vehicle and repainted it.
I called them immediately the next morning and they didn't even deny knowing that the vehicle had damage but they refused to do anything about it. Essentially they told me that because I had already signed the paperwork, they got me and there's nothing I could do about it. The GM Troy Hancock refused to even pick up the phone after numerous calls And but only sent me messages through sales people. This was a $75,000 vehicle.
Save yourself trouble and stay far away from this dealer. They claim to be family oriented, but I've never been scammed like this at a dealership before this one.
2 Updates & Rebuttals
Irv
United StatesWHAT Is Wrong With You People???
#2Consumer Comment
Tue, October 03, 2023
Did you even for one split second READ any of the documentation BEFORE you agreed to the terms??? If you would have used COMMON SENSE and READ what you were agreeing to, YOU would have seen this place is nothing more than another slimeball dealership which adds BOGUS FEES to the price! When any car dealership adds ANY bogus, add-on, fake fees they are telling you IN ADVANCE the stench of fraud and dishonesty is rampant there. Did you even READ the "Buyer's Guide" which is, by federal law, required to be on the car and it tells you in no uncertain terms, the car either comes with a warranty or it is sold AS IS and ALL repairs are on you! If you miss the "Buyer's Guide", the same information is included in the Bill of Sale which also contains their BOGUS FEES which you went along with! "AS IS" means simply that...YOU PAY FOR REPAIRS. Oh yes, your tongue was hanging out so far for this stupid car which you just had to have so badly, you threw COMMON SENSE out the window. Like I said, what is wrong with you people???
RICK
United States???
#3Consumer Comment
Mon, October 02, 2023
Did YOU get the vehicle inspected by a mechanic before buying it? If not, the dealer is correct, it's on YOU.
