• Report:  #1528850

Complaint Review: Mark Anderson Anderson Air Inc. Quality Foam Solutions - Cleburne Texas

Reported By:
Dennis - Meridian, Texas, United States

Mark Anderson Anderson Air Inc. Quality Foam Solutions
114 West Heard St Cleburne, 76033 Texas, United States


People often mention All price14 unit12 job7 technician7 heat5 call5


Sort by Most relevant Newest Highest Lowest       Dennis Harrison   8 reviews·19 photos a day agoNEW Critical: Professionalism, Quality The truth about Mark Anderson, Anderson Air and Quality Foam Solutions. If there is even a 1% chance the spray foam you are about to install in your home could be harmful to you or your loved ones, would you still install it? Hired Mark Anderson for an open cell attic spray foam job. Completely careless and botched job. On top of damages to my property, scratched up windowsills, foam droppings all over our brand new floors, completely torn up attic entry door, sloppy foam droppings all over the attic floor, all over the AC handler and AC ducts, electrical wiring, literally anything and everything inside the attic, the foam continues to Off Gas harmfull and toxic Fumes into our newly remodeled home because of either incorrect installation or defective expired foam. We have gone back and forth with this man for over a month over this issue. He will not except any responsibility. The true test of a man’s character is when things go wrong. He has no problem lying right to your face. His own employees do not respect him or his authority. He does not care about the safety of his own employees or his customers. His only concern is deflecting responsibility off himself. Gave him multiple chances to get out of this situation, by simply removing the defective foam or at least refunding half the money. We have been out of our home, living in a barn with no plumbing for a month now. We have been desperate and pleading with him to do the right thing and remove the foam. He has completely stopped responding at this point. Could not care less about our situation. Does this sound like the kind of person you want to risk doing business with? With thousands of air conditioning and foam companies to choose from, why roll the dice with one who does not care about you or even his own reputation? Trust me, find someone else! You can read the entire story and exactly what happened and exactly the kind of person this man really is by reading our formal complaint online with the Better Business Bureau of Cleburene. I have an opportunity to sue this gentleman and was assured we would reach a huge settlement. The catch is i would be required to sign a nondisclosure agreement, preventing me from telling my story so all of you could see the truth about this person and his businesses. There is a direct link between the chemicals in spray foam and cancer and other negative health issues. Do not risk it. Saving a few dollars on your energy bill is not worth your life or home. There is a possibility spray foam products may not be harmful if installed 100% correct the very first time. But certainly not something you should risk with someone who absolutely will not face responsibility and could literally care less about you in the event anything goes wrong. If you’re considering spray foam, RUN! If you’re considering hiring this company for anything, don’t. Why take the risk? Choose your contractors wisely. Choose your products wisely. If this guy was willing to risk his company reputation and turn his back on us over $3500, how do you think he’s going to act after you spend 12 K, 20 K, 30 K plus for a brand new AC system that starts having problems or burns out completely? I can go ahead and tell you he’s going to do everything he can to deflect responsibility off of himself while you sit in a 100 degree house with no AC.  

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