- Report: #1478099
Complaint Review: Lux Mobile US - Hayden, Idaho
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Lux Mobile US
10450 N Airport Rd. Hayden,, 83835 Idaho, United States
Web:
https://luxmobile.us/
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Lux Mobile US I am out $65 and no phone case. Hayden, Idaho
I bought a case that was supposed to arrive April 4th. It didn’t arrive until April 16th, and in the meantime customer service was very unhelpful, barely responding to emails. When the case arrived, it was the wrong size case.
I sent it back and asked for a refund. They told me they would NOT refund my money. I am now out $65 and don’t even have the case. This company is a scam. They delete social media posts that make them look bad and block users who call them out.
They delete bad reviews from their site to make it look like their cases have great reviews. I should’ve known better.
